Privacy Policy

Last modified April 14th, 2020.

  1. OUR APPROACH TO PRIVACY
  2. Turnkey Website Solutions, a division of Media Arts Group Inc. (“Media Arts Group”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy sets out how we collect, store, process, transfer, share and use data that identifies or is associated with you (“personal information”) and information regarding our use of cookies and similar technologies.
  3. Turnkey Website Solutions (“Turnkey”) provides web-based products and services to small business clients (the “Services”) located at our website TurnkeyWebsiteSolutions.com (our “Website”).
  4. This Privacy Policy applies to our Website and the Services.
  5. Before accessing our Website or using the Services, please ensure that you have read and understood our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.
  6. Media Arts Group is the data controller of the personal information we hold about you.
  7. PERSONAL INFORMATION WE COLLECT ABOUT YOU AND HOW WE USE IT
  8. We process personal information about individuals that are our direct customers and, where our customer is a business or similar entity, individuals that are our customer’s employees, agents and other representatives. These individuals about whom we collect personal information are referred to as “you” throughout this Privacy Policy.
  9. We collect personal information about you when you voluntarily submit information directly to us when you access our Website or use the Services. This can include information you provide to us when you register for an account, fill in a form, correspond with us via the Website, phone, email or otherwise, subscribe to our mailing lists, newsletters or other forms of marketing communications, respond to surveys or use some other feature of the Services as available from time to time.
  10. If you choose not to provide personal information, we may not be able to provide the Services to you or respond to your other requests.
  11. We may anonymize and aggregate any of the personal information we collect, including information about individuals that are your subscribers, website visitors or customers (so that it does not directly identify you or them). We may use anonymized information for purposes that include testing our IT systems, research, data analysis, improving the Services and developing new products and features. We may also share such anonymized information with others.
  12. CUSTOMER DATA WE MAY PROCESS THROUGH THE PROVISION OF OUR SERVICE
  13. Please note that, during the provision of our Services, we may also process information about individuals that are subscribers, website visitors or customers of our customers (which we call “Customer Data”).
  14. The relevant customer will have its own privacy policy which will apply to Customer Data and any questions should be directed to that customer.
  15. THIRD PARTY SERVICE PROVIDERS AND SUBCONTRACTORS
  16. We may employ third party service providers and subcontractors due to the following reasons:
  17. To facilitate the Services;
  18. To provide the Services on our behalf;
  19. To perform tasks related to the Services; or
  20. To assist us in analyzing how the Services are used.
  21. These third party service providers and subcontractors are granted access to only the personal information required to perform their duties. Where personal information is provided to third party service providers and subcontractors, they are obligated not to disclose or use the information for any other purpose than intended.
  22. STORING AND TRANSFERRING YOUR PERSONAL INFORMATION
  23. Security. We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, change or damage. All personal information we collect will be stored on secure servers. All electronic transaction entered into via our Website will be protected by SSL encryption technology. Where you register for an account on the Services, you are responsible for maintaining your account’s security as more specifically explained in our Terms of Service.
  24. International Transfers of your Personal Information. The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in where we and our third party service providers and subcontractors have operations. If you are located in the European Union (“EU”), your personal information will be processed outside of the EU including in the United States; these international transfers of your personal information are necessary for the performance of our agreement with you in order to provide the Services.
  25. MARKETING AND ADVERTISING
  26. From time to time with your consent we may contact you with relevant information about the Services. Most messages we send will be by email. For some messages, we may use personal information we collect about you to help us determine the most relevant information to share with you.
  27. If you do not want to receive such messages from us, you may opt out by clicking on the unsubscribe link at the bottom of our emails. Please note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, changes or updates to features of the Services, or technical or security notices.
  28. COOKIES AND SIMILAR TECHNOLOGIES
  29. When you use the Services we provide, read our emails, or otherwise engage with us through a computer or mobile device, we and our third party service providers, automatically collect information about how you access and use the Services and information about the device you use to access the Services. We use this information to enhance and personalize your user experience, to monitor and improve our Website and the Services, and for other internal purposes.
  30. We typically collect this information through a variety of tracking technologies, including cookies, embedded scripts, location-identifying technologies, and similar technology (collectively, “tracking technologies”). We may combine this information with other personal information we collect directly from you.
  31. Our Website uses cookies to distinguish you from other users of our Website. Cookies are pieces of code that allow for personalization of our Website by saving your information such as user ID and other preferences. A cookie is a small data file that we transfer to your device’s hard disk (such as your computer or smartphone) for record-keeping purposes.
  32. We use the following types of cookies:
  33. Strictly necessary cookies. These are cookies that are required for the essential operation of our Website such as to authenticate users and prevent fraudulent use.
  34. Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
  35. We may collect analytics data, or use third party analytics tools such as Google Analytics, to help us measure traffic and usage trends for the Services and to understand more about the demographics of our users. You can learn more about Google’s practices at https://www.google.com/policies/privacy/partners, and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout.
  36. The cookies we use are designed to help you get the most from our Website but if you do not wish to receive cookies, most browsers allow you to change your cookie settings. Please note that if you choose to refuse cookies you may not be able to use the full functionality of our Website. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the “Help” option in your browser for more details.
  37. Cookie settings in Internet Explorer
  38. Cookie settings in Firefox
  39. Cookie settings in Chrome
  40. Cookie settings in Safari web and iOS
  41. LINKS TO THIRD PARTY SITES
  42. Our Website may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.
  43. OUR POLICY TOWARDS CHILDREN
  44. The Services are intended to be used by adults and we do not knowingly collect personal information from children under 13. If you become aware that your child has provided us with personal information, please contact us using the details below so that we can take steps to remove such information and terminate any account your child has created with us.
  45. CHANGES TO THIS POLICY
  46. We may update this Privacy Policy from time to time and so you should review this page periodically. When we change this Privacy Policy in a material way, we will update the “last modified” date at the top of this page and notify you that material changes have been made to the Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.
  47. NOTICE TO YOU
  48. If we need to provide you with information about something, whether for legal, marketing or other business related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on our Website. The fact that we may send notices to you will not stop you from being able to opt out of certain types of contact as described in this Privacy Policy.
  49. CONTACTING US
  50. Any questions, comments and requests regarding this Privacy Policy are welcome and should be addressed to our Data Protection Officer at support@turnkeywebsitesolutions.com. Written requests may be sent to Turnkey Website Solutions, 1 Main Street, Box 93, Brighton Ontario, K0K 1H0.
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